Policies


  
At Craft Alley Designs, we respect the rights of consumers. If you receive a product that is faulty, please let us know immediately, and as long as your product is returned to us unwashed and unworn we will replace your item with a product of equal value. As some of our prints are one-of-a-kind, we cannot guarantee an exact replacement. We do our utmost to ensure that our products are made to a very high standard. Therefore we guarantee our products for three months after purchase. Should a sewing fault become apparent in this time frame please contact us. Of course, we assume a normal level of wear and tear will apply.

If an item is lost in the mail, we cannot be held responsible for this. If you wish to ensure the arrival of your purchase, please select the insurance option when checking out.

Any information collected about you on this website is used purely for the purposes of filling your order. No information will be sold, traded or passed on to any other website.